TCGKings / Customer care

Shipping policy

Updated November 4, 2026

Checkout is not open yet. No orders are currently being accepted or dispatched through this website. This policy explains how shipping will be disclosed when ordering opens.

Destinations, cost, and delivery estimates

Eligible destinations, available services, shipping charges, handling estimates, and estimated delivery dates must be displayed before payment. We do not currently promise worldwide delivery, free shipping, or a fixed transit time. Do not place an order if the available delivery information does not meet your needs.

Processing and tracking

Processing time is separate from carrier transit time. Weekends, holidays, verification, release schedules, and carrier delays can affect delivery. When a tracked shipment is dispatched, tracking details will be provided with the shipping confirmation. A shipping label alone does not mean a carrier has received the package.

Pre-orders and mixed orders

A pre-order release date is not an arrival date. Unless split shipping is explicitly offered before payment, orders containing both in-stock and pre-order items ship together once all items are available. Place separate orders if you want available items separately.

Address changes and delivery issues

Check the full delivery address before ordering. Contact us promptly if an address needs correction; changes cannot be guaranteed after dispatch. If an order is missing, wrong, or damaged, use our contact form. Keep the packaging and any evidence of damage. Delivery scans do not remove rights you have under applicable law.

Delays and unavailable stock

If we cannot fulfill an accepted order within the stated time, we will communicate the revised estimate and any consent or cancellation options required by applicable law. Unfulfilled canceled items will be refunded. Any applicable import charges and responsibility for them must be disclosed before an international order is accepted.

Questions? Contact TCGKings.